Compliance and security
TriniCo meets several compliance and security standards and is available in both the cloud and on-premise.
TriniCo meets several compliance and security standards and is available in both the cloud and on-premise.
Organizations take good care of their customers and naturally want their data to be stored safely. TriniCo stores the company data and privacy-sensitive information of customers in Dutch data centers. This offers a major advantage, because TriniCo must comply with Dutch laws and regulations. In countries such as the United States, for example, there is a completely different view on privacy. It is good to consider this. With TriniCo, the privacy of data is optimally guaranteed.
ISO 27001 is a globally recognized standard for information security. With this certification, we prove that we meet all requirements in this area. NEN 7510 is an additional standard that specifically focuses on information security in the healthcare sector.
Harbers Solutions B.V., the software developer behind TriniCo, meets these strict requirements for information security. Our work processes and security measures are aligned with these standards and are audited several times a year by both internal and external audits. In April 2025, Harbers Solutions B.V. achieved ISO 27001 and NEN 7510 certifications, and for the seventh consecutive year, our hosting provider Harbers ICT B.V. has been certified. This confirms that we continue to meet the highest standards for information security, which is a reassuring thought for ourselves, our partners and of course our customers.
Harbers ICT B.V. provides hosting for TriniCo. Like Harbers Solutions B.V., the software developer of TriniCo, Harbers ICT B.V. is part of the Harbers Group.
In addition to ISO 27001 and NEN 7510, Harbers ICT B.V. also holds the ISAE 3000 SOC 2 Type 2 certification. These international standards assess the security, privacy and confidentiality of data within an organization. This certification underscores Harbers ICT B.V.'s dedication to ensuring the highest standards in data security and privacy.
Harbers Solutions B.V., the software developer behind TriniCo, is part of the Harbers Group. In addition to ICT and software development, Harbers Group also specializes in IT security. With Harbers 24x7Secure, we offer organizations protection against cybercrime and data loss through advanced IT security solutions and expert advice.
Our own business process is fully geared towards securing our data. We have taken various measures to prevent data leaks and have drawn up procedures to be able to act immediately in the event of an emergency. In addition, policy documents, a privacy statement and a processing agreement are in force. Should a data leak occur despite all precautions, we will respond quickly and adequately.
At TriniCo, we value accessibility. That is why our products comply with the WCAG 2.2 guidelines at level A and AA. This means that our websites and applications are designed to be accessible to everyone, including people with disabilities. By complying with these standards, we ensure that our digital products are user-friendly and accessible to a wide audience, which contributes to an inclusive online experience for all our users.
We are always here to support you. For over 25 years, we have been ready to help you with all your questions. Our experience and personal attention make the difference. Our service desk offers unlimited support and you will always be helped in the language you prefer. The TriniCo support team works from our head office in the Netherlands. When you contact us, you will speak directly to a TriniCo Product Support Engineer and not to a telephone exchange.
TriniCo offers comprehensive services to ensure optimal performance of customer contact software, supporting organizations in every phase of their customer contact processes.
More about our services
At TriniCo, we offer comprehensive support services to ensure our software is always performing at its best. Our expert team is ready to help 24/7.
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Do you have a question? We have listed the answers to the most frequently asked questions about our software and services for you. Or contact us.
To FAQDo you have a question? We have listed the answers to the most frequently asked questions about our software and services for you.
Yes, TriniCo offers extensive integration options with popular CRM systems, email platforms and social media. On request, our engineers can also build specific connections to integrate your existing systems. This way, we ensure that our software seamlessly fits the unique needs and wishes of your organization.
Read more about Modules and Integrations.
Yes, we offer comprehensive training and support for new users to ensure you get the most out of our software. This includes our specially developed e-learning modules. Additionally, we offer:
With these resources, we ensure that your team is well-prepared and can maximize the benefits of TriniCo.
Yes, TriniCo software is scalable. TriniCo offers a unique combination of innovative technology, scalability and a fast return on investment. Because the solution is cloud-based, functionalities can be added flexibly, quickly and easily.
In addition, TriniCo is offered as a private SaaS service, which means that it combines the scalability of SaaS with the flexibility to plan actions in consultation with the customer.
Feel free to contact us for more detailed information or specific questions about the integration.