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What is a virtual assistant?

A virtual assistant is a digital tool or software that automates tasks and processes, often using artificial intelligence. Examples include answering questions, scheduling appointments, processing data, or providing customer service via chat or voice. Virtual assistants usually work online and are available via apps, websites, or integrated systems.

The main advantage of a virtual assistant is efficiency and accessibility. Companies save time and money because repetitive tasks are performed automatically, while customers are helped quickly and easily. This increases productivity and improves the customer experience.

Want to know more about TriniCo?

At Trinico, we help organizations deploy virtual assistants intelligently, so that your customer contact is faster, more personal, and always available.

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