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What is integration with WhatsApp Business?

Integration with WhatsApp Business means that companies link WhatsApp to their customer contact platform so that conversations via this popular channel can be managed centrally. Customers can easily send messages, share documents, and ask questions via WhatsApp, while employees can see all interactions clearly in one system.

This integration enables fast and personal communication, as WhatsApp is a familiar channel for many customers. It offers features such as automated responses, chatbots, and multimedia sharing, making service processes more efficient.

Want to know more about TriniCo?

At Trinico, we help organizations seamlessly integrate WhatsApp Business into their customer contact strategy, so you can always be available to your customers on their preferred channel.

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