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What is Microsoft Teams integration?

Microsoft Teams integration means that your customer contact platform or business applications are linked to Microsoft Teams, ensuring seamless communication and collaboration. With this integration, employees can make calls, view customer data, and collaborate directly from Teams without having to switch between applications.

The advantage of Teams integration is that it simplifies hybrid working. All information and tools come together in one environment, making processes faster and more efficient. Think of features such as starting video calls, sharing files, and linking chat conversations to customer files.

Want to know more about TriniCo?

At Trinico, we ensure that Microsoft Teams integration not only works technically, but also adds practical value. This allows you to create a modern workplace where customer contact and collaboration go hand in hand.

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